Banthai Beach Resort & Spa Reviews

Rating Overview

4.6/5
Overall
4.6
Value
5
Location
4.5
Room
4.7
Service
4.4
Dining

Ratings are averaged based on 42 reviews.

Customer Reviews

Lovely Service

I would just like to say that we had a bit of a rough stay with both of getting really sick. But I would like to say how lovely the staff were about everything. We stayed at pool C and the staff there were amazing! A special mention to Jumper, he goes above and beyond for everyone that stays there. He was fantastic. The weather wasnt that great but that didnt stop us having a good time and getting in the pool.

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Beautiful

The banthai was a lovely clean place the pool room we had was great but didn't get the sun in the morning so had to use the other pool!

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Banthai Beach Resort

We had a fabulous stay at Banthai Beach Resort in June 2016. We are a family of five with kids aged 9, 11, and 14. We were lucky enough to have adjoining rooms which was great. The rooms were very nice. There were three different pools at the resort with swim up bars. Our kids swam whenever we weren't out and about. The resort is located in the heart of Patong Beach. The beach is across the road, there are heaps of excellent, cheap restaurants and you can shop till you drop. Highly recommend the resort to all!

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central location

ask for a room away from the open lobby, as it is a busy thoroughfare for people coming in at all times of the day and night , and there is a bar slap bang in the centre of the walkway lobby area.

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Nice hotel

We stayed in room 2107 which was the furthest block away. Id prefer to stay middle block as the pool is not so enclosed.
The pool had alot of leaves in it on my side.
The breakfast could of had a few more options but was still nice.
We requested a soft mattress to be added which helped as the first night was a tad to hard.
Location was great.

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PERFECT!

Ban Thai is amazing!
We didn't wan to leave and would love to stay there again.

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Banthai Resort

Great location. Right in the middle of everything. You can walk out to the action of Phuket or stay in the quiet relaxing resort to stay away from the busy streets. Excellent staff and resort!

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Relaxed, organised and well looked after. Extremely helpful.

A great place to stay. Very central and convenient to markets, shops and beach. The help organizing us to experience the full Thai experience was great! Overall is was amazing!

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Pretty amazing!

Besides getting sick from something eaten at the hotel restaurant, the hotel itself was incredible. This was my second time there and I would 100% stay there again in the future.

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Girls getaway

First time staying at BanThai. Received poor service initially from restaurant and pool staff and after discussing with management on two occasions they were quite concerned and accommodating and more then happy to listen to our concerns and offered an upgrade. Reception and management well excellent however other service staff were a little disappointing at beginning of stay, but changed after.

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Amazing and Relaxing

Everyone was so friendly and helpful.
I would stay here again.

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As I have been there three times now it is still the best place to hav ea relaxing holiday

Love the place would recommend it to everybody thats like Phuket, the service, location, the people

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nice hotel

Nice hotel, great location if you want to be close to all the action, not a traditional hotel, the best breakfast buffet I have ever seen, the biggest problem is the only free wifi access is sitting in the lobby along with half the hotel trying to stay in touch with family ect if you payed for it in your room it was expensive and slow but overall nice hotel very clean and tidy.

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Was a great stay.

Was a great place to stay. Great service. However there was a mistake with our room we had 2 single beds instead of a king. It took 2 days to fix and I had to follow it up myself. The only real issue.

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Excellent Resort

The resort was amazing! The staff were very helpful and accommodating and the rooms were very clean and beautiful! Location was perfect in the middle of everything!!

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First time in Thailand

The Banthai was awesome, perfect position and all staff were more than accommodating. Great facilities as well, would definitely stay there again.

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Close to everything

Very convenient location, close to the beach and right in the middle of shopping and restaurants. Breakfast was great with lots of choices.

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Thank You

This was our send time at the Ban Thai - and we just love it! Better breakfast - friendly professional staff - the Thias are just wonderful people!

Thank you all again!

Dee Muk Muk!

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great holiday!!

amazing resort would stay there again can not fault anything

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Great Location

Fantastic l

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Awesome place to stay!

My boyfriend and I stayed here for 8 nights and it was an amazing stay! Nothing was too much to ask for, the pool and pool bar staff were fantastic and a lot of fun! Everything was extremely clean, breakfast was great and all the staff were very friendly. Location is perfect if you want to be in the middle of everything but still feel completely cut off while in the hotel. It was very quiet considering the location. Definitely would stay at again!

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Total Relaxation

This is the 3rd time that we have stayed at the Ban Thai Beach Resort and Spa. We noticed some renovations which look fabulous. Also noticed a number of ladies have had plastic surgery and are staying at the Ban Thai for their recuperation. The staff are friendly, the breakfast is top class. We also love the pool bar area, try the mojito, refreshing way to start the holiday.

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very friendly and helpful people

great

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As usual we had a great time.

We love staying at the Banthai the staff are so friendly and always make you feel very welcome. The rooms are excellent and the location is perfect!! Love it, will be back again

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Fantastic

A friendly and central location. Great breakfasts, fun at the pool and super cocktails.

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Great holiday

We had a fabulous holiday, the staff were all extremely helpful, especially Kai who we saw at breakfast every morning & the staff who looked after No.1 pool bar. We loved everything about our holiday!!!

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Fantastic

Was a beautiful resort,recommend it to everyone ,would stay there again

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Great location, nice resort.

Very close to all the action. Great staff and rooms. Wifi is a little pricey.

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Comments on Banthai Beach Resort

Excellent

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Excellent

Great location, friendly staff, beautiful resort.

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Good hotel close to everything

Hotel was in a great position close to shops, restaurants and bangla rd. The 3 pools were great to lay around ( you may need to get in early though, some guests like to 'reserve' lounges with their towels) bar staff were entertaining, would be great to have a happy hour in the swim up bars though! All in all it is everything you need for a great holiday!

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Awesome!

Staff are beautiful! Stayed at BanThai twice now and would stay there again and again!
Great breakfast! Lots of variety!
Awesome location! Beach across the road, shopping out front and nightlife a 5 minute walk!
Cocktails are yummy! Awesome bar tender Jumper!

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Resort

Very nice place with very friendly staff

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Great Hotel

Very clean, friendly service, and great location.
Extras included were also excellent (Massage)

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Enjoyable

Staff were friendly and always avaliable to help. Gave great tips regarding what to do when my friend fell ill.. Would not have any hesitation in recommending the Banthai again

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Patong, Phuket

The room was clean and well maintained. Most of the staff were friendly and helpful. Found the in-house prices a little steep and couldn't understand why the pool closed at 6.30pm?? Overall our stay was comfortable and in a convenient location.

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Banthai resort was fantastic

Banthai was a great resort right in the middle of patong. Service food pool everything was fantastic and very friendly. Everything is at your fingertips at this location.

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Very nice Very friendly

Over all we were very happy with the customer service If you like to sunbake you may find you need to go to the beach accross the road

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Great location

Right in the heart of the shopping action. Close to the beach, but quiet enough to have a break from the hussle and bussle of a busy street. Loved it.

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Family with Older Children

Just got back from Banthai Beach Resort in Phuket. Lovely place to stay, (very much reminded me of the Radisson in Bali that we stayed in when the kids were 4 and 6 now they are 18 and 20). Breakfast was fantastic and the staff so friendly. Close enough to the hustle and bustle that you can walk to lots of places, yet still quite inside the complex. Pools were just beautiful too, and the cocktails were out of this world and really reasonably priced.

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Best holiday

Had an absolutely amazing time at Banthai. The room was perfect and the pools were beautiful.
Staff were all very friendly and spoke English very well, which was very helpful. Banthai is not too close to the craziness of Patong but close enough that you can walk to it to when that's what you're wanting to do. There are a lot of nice restaurants close by and the markets for shopping line the streets a short distance away too. Fantastic place to stay at for those who want to experience everything!

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Perfect location

Loved Banthai beach resort. The only thing we were disappointed with was the fact that the resort did not offer free internet or wifi.

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