Hotel Grand Chancellor Surfers Paradise Reviews

Rating Overview

4.4/5
Overall
4.5
Value
4.9
Location
4.1
Room
4.5
Service
4
Dining

Ratings are averaged based on 23 reviews.

Customer Reviews

Needs an update

Our room was spacious and seemed clean, however there was a big crack in the wall, the basin also had big cracks in it and was stained. The bar fridge was also very old and dirty looking. Hot food at the buffet breakfast was not hot, mildly warm if that.

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We were given an Oceanview Upgrade which was fantastic

The Hotel Grand Chancellor is in a fantastic position close to all the action in Cavill Mall Surfers Paradise, the beach and also numerous dining opportunities. The Hotel is lovely and clean and the staff were efficient and friendly... would definitely stay here again.

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Enjoyable

Friendly staff. Food not that great.

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Great!

We had a fantastic time, this property is really close to the shops and beach.

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Excellent stay it truely was Paradise. ????

Great overall service, location and hotel thanks a million. Peter & Isabella.

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Good deal

Central location for everything in Surfers Paradise

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anniversary

Fantastic location. Outstanding service great value.

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Great stay

Great choice for holiday. Close to everything restaurants shops and beach all within walking distance. Just remember to check for bed configuration. Ended up with twin beds instead of one queen bed. Could probably have changed it as staff were very friendly but was happy overall.

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Great stay

Was pleasantly surprised. Went on recommendation. Lovely hotel and great staff. Great location. Walking distance to the beach and restaurants and shops of course.

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Best location and the staff were so friendly

What a lovely place to stay. The kids really enjoyed the spa and pool. Excellent location so close to everything. The staff were so accomodating and really genuine. Would defiantly stay here again. Loved it

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We love the hotel. It's one of the best ????????

The staff are very accomodating, we did enjoy and we love the hotel..

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Very good

Good location and good service

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Great Stay

This hotel is in a great location on top of a shopping centre with access to the supermarket for drinks, snacks etc.. Cavill Avenue on the doorstep for dining options for everyone. Staff were friendly and helpful. The room was good, with only a few issues like the door sticking and hairdryer not working but overall a good choice.

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awesome

Really great time and everything was wonderfull the hotel the food and thier service were excellent

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Mr

The view from our room over the coastline was great. I thought the room was clean and tidy but the furniture needed updating and the décor improved such as a picture or painting on the wall.
We did not use dining.

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fantastic location great value for money

Would highly recommend this property

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great

Breakfast staff were very helpful & friendly.

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Great central location with everything to hand

Simlpe, clean room with good facilities for a family and so close to transport, beach, and the buzz of Surfers.

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fun

good service freindly staff.

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Very friendly hotel staff

Very good location for family holiday

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Good

The stay was good

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Hotel Grand Chancellor a great hotel.

It was a wonderful hotel and great staff. I would go there again.

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short stay

everything almost reach our expectation Location perfect.Thanks to hotel staff very helpfull.

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