Sheraton Resort & Spa, Tokoriki Island Reviews

Rating Overview

4.1/5
Overall
4.3
Value
4.9
Location
4.3
Room
4.6
Service
3.4
Dining

Ratings are averaged based on 7 reviews.

Customer Reviews

Very nice.

Beautiful place and location. Very disappointed with the food and the prices at the restaurant.

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A++++

Super Friendly Staff who get to know you on a personal basis thoroughly enjoyed every minute of being there

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Loved the location and the staff were amazing would return

Given the newness of the resort there were a few teething problems, but the staff more then made up for it. I would highly recommend a night either side on the mainland especially in the rainy season. We couldn't get to the island when we first arrived as there was bad weather and the flight from sydney was late arriving and it had already started to get dark so we missed the helicopter cut off. We stayed in the family suite with two kids which was a little small, if i went again I would add one of the interconnecting rooms to have the additional space. There is only one restaurant which when you are there over a week can feel a little limited.

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A Truly Relaxing Holiday

We booked an Island Breeze Room but were thrilled to be upgraded to an Oceanview Retreat on the adults only side. The room was lovely, as I'm sure they all are and after having a walk around the other side we concluded that it wouldn't really matter which accommodation you were booked into - they all looked nice. As others have mentioned, one of the best assets of this resort are the staff. They are all lovely, friendly people and always seems to be either singing or laughing. The ocean is beautiful and warm with snorkelling close to the beach. We only swam in the pool once but it was also nice and warm once you got in. All the food was lovely and there were four specialty nights, we didn't go to these as we don't eat that much and couldn't justify the cost of $99 each - would have been a waste, though everyone we spoke with who did go said the food was wonderful. The one and only negative about this resort is the lack of shade around the pool area. However, we have been assured this is being addressed soon with umbrellas to be installed. This resort is highly recommended.

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Paradise

A new resort so still some teething problems and a bit of construction still going on. The location is amazing, beautiful beach and water, great pool area and the gym and tennis court are great. The spa treatments are ok but need polishing (no refreshments after spa). Food was good but not worth the price tag. Water sports are expensive. The staff are amazing and really made our holiday. Overall a fabulous stay and we would recommend.

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Stunning facilities and food

Food was a feature of the stay - outstanding. Superb service. This is a new facility and water-sport activities will evolve over time - what was there was well supported.

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Paradise - Almost!

Amazing relaxing 5 nights spent in a beautiful, peaceful environment, surrounded by the warmth and fun of a caring staff. Would highly recommend the resort for couples looking for R &R. The resort is still under construction and our disappointment was not being aware of this until a briefing prior to departing for the island. We were most appreciative of our upgrade from the 2nd night however honest advertising of the resort being in a "soft opening" phase would have allowed for more realistic expectations from all guests. Be aware that dining is very expensive with the menu not changing during our stay and limited options for non-seafood guests! Many of the advertised activities were also not operating & the Spa/Massage room is operating from a Guest room. Regardless of the construction, we loved our time here & it still catered completely for the relaxation we were looking for.

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