TravelOnline Reviews
Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.
With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.
Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.
Total Reviews: 12,939
Average Rating: 4.85 out of 5
Customer Service Reviews
Great service. Notified us re flight delays and helpful re organising transport.
Adam Lenarcic
22nd Jul 2016
I was really happy with the service. The reservation went smooth and the staff were really helpful and in particular Clare. My requests were followed up and I would recommend booking with Travel Online.
Kim Werchon
22nd Jul 2016
outstanding service and great experience! Thank you Clare Wilkinson
Sandra Akamine
22nd Jul 2016
We've booked through travel online several times over the past couple of years and have always been happy with the service and the competitive prices of the holidays we've booked. The bonus inclusions are also a great selling point. Thanks travel online, see you next time we travel.
Glen Chettle
22nd Jul 2016
Everything was professionally and easily done thank you
Jennifer Meaney
22nd Jul 2016
Professional and efficient service.
John Gallardo
21st Jul 2016
When the airline delayed the flight we were emailed by TravelOnline with details and advice on getting reimbursement from the airline for an extra night in Bali. We met many travellers who were in the line to check in when they were told that the flight had been delayed by 15 hours. Good service by travelonline which helped us greatly.
Peter Mccann
21st Jul 2016
GOOD SERVICE, YES WILL BOOK AGAIN YES WILL RECOMMEND TO FAMILY/ FRIENDS
John Blennerhassett
21st Jul 2016
Did it all online, quick and easy
Linda Waring
21st Jul 2016
We found the service from Holly and the team to be exemplary and would certainly recommend them to anyone . We would certainly book with you again .
Peter Wauchope
20th Jul 2016
Very happy with the process of booking with Travel On line. Kept us informed always and a seeemless operation. Would definitely use again.
Gary Swanton
20th Jul 2016
The service was excellent, thank you we had a great time
Vasco Ralevski
20th Jul 2016
Easy and I've been perfectly informed during all the booking process.
Sofia Canizares Bundorf
20th Jul 2016
Very easy and efficient to deal with. Great deal on the hotel and also availability, when the hotel itself said they were totally booked we were able to get a room through travelonline.
Scott Walker
20th Jul 2016
Quick, convenient and the best value discounts.
Angela Romano
19th Jul 2016
Laura was friendly, polite and helpful.
Travelonline had the best price for the hotel.
I would definitely recommend Travelonline to friends and book with you again.
Teresa Coster
19th Jul 2016
Service was good and prompt.
Jason Cherry
19th Jul 2016
The online booking service was easy and information provided was good. Receipts/vouchers came in a timely manner. When we had an issue at the hotel and contacted 'Travelonline' via email we received a response quickly and when the hotel was contacted they did resolve our issue which was appreciated.
Andrew Radford
19th Jul 2016
Service was efficient and helpful
Elizabeth Woods
19th Jul 2016
It was great to have transport from the airport to the hotel arranged and waiting for us.
The 'bonus massage' was a lovely and welcome gift.
Would definitely use Travel Online again.
Fritz Pfister
19th Jul 2016
