TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

Hi Laura,
Your correspondence and travel documents delivery was very prompt,well done.
Having airport transfers and breakfast included in the travel package made our holiday very enjoyable and stress free.The hotel group we stayed with was fantastic and delivered in all areas of hospitality excelling over and above many of the five star hotel/resorts we visited in Kuta.
I would recommend that you market this hotel and cottages highly due to their level of professionalism and making our holiday affordable and enjoyable every day that we were there.
Regards,
Scott Allen.

Scott Allen

25th Jul 2016

Second year we have booked with travel online and would use again.

Peter O'hara

25th Jul 2016

Answered questions, had the best offer going. Yes I have already raved to friends they should try travelonline.com

Terry Ashworth

25th Jul 2016

Service was exceptional, prompt replies from the time of our booking. All paperwork and information that we needed for the trip was sent quickly and efficiently. I would definitely rebook with Travel Online and would not hesitate to recommend your company to friends and family. Great value with inclusions at no extra cost.

Charles Bezzina

25th Jul 2016

Your service was outstanding. From the moment we submitted our interest for the booking, we were promptly updated with all the information we needed and more. Any queries we had was dealt with immediately and proficiently I would definitely rebook with TravelOnline and would happily recommend you to anyone that I know, that is going on a holiday.

Charles Bezzina

25th Jul 2016

Could not have been an easier way to book a holiday. Prices were great and Michelle was so helpful and quick to reply to any email/question I had. Will book through Travel Online again and would recommend to anyone.

Benjamin Herden

25th Jul 2016

Travelonline is great to deal with

Daisy Harang

25th Jul 2016

Michelle and all the staff I dealt with were great. Very responsive and cheaper than any other option I could find. Will definitely use again. Thanks.

Frank Fiorenza

25th Jul 2016

We received an excellent service from your team. After initially booking our travel online, I contacted your team few times with number of questions and requests and each time I received prompt reply with great attention. Thank you for great customer service. We will get in touch with you again for our next family holiday. Until then all the very best !
Regards
Perera Family

Ruwan Perera

25th Jul 2016

We booked 10 days in Thailand with Travel Online and the service was exemplary. Michelle and the team was very good and everything went seamlessly. Would certainly recommend them to anyone.

Owen Gregory

25th Jul 2016

Clare thank you for identifying exactly what we needed you know travel business extremely well

Graham Leslie Frost

25th Jul 2016

great service, easy to book with fast reply times.

Scott Bately

25th Jul 2016

Very good

Wendy Williams

24th Jul 2016

Second time I have used Travelonline. Service is excellent. Nothing went wrong (apart from Malaysia airlines splitting our family on the return flight but was fixed on the plane).

Gregory Dufour

24th Jul 2016

Very good, we had no problems

Paul Beattie

24th Jul 2016

Am glad i found travelonline.com why had i not heard of you before??? My sis in law had booked the same package so thats how i found it.

I like the simplicity of the booking system and how easy it is to edit or add to your package.. so simple i did it all on my mobile phone.

I like how you can see right away how much extra the room options are while compiling the quote.

It will be the first website i go to when im planning my next holiday. I've already been telling people i booked through you guys.

Laura White

23rd Jul 2016

Service was good, will always look for good deals everywhere.

Russell Smith

23rd Jul 2016

Very easy to deal with, Thankyou!

Belinda Hogan

23rd Jul 2016

We found this great to use both initially for online booking, and then with follow up contact with our agent Michelle McGregor. Every detail of the trip fell into place seamlessly. Questions and requests were quickly responded to. One small thing- the final email requesting feedback was only addressed to my husband, even though there were two people on the trip, and I was the main point of contact. I would be very happy to use travelonline again and to recommend to others.

Graham and Eve Eather

23rd Jul 2016

Traveline is highly recomnend.
I found traveline offered the best price for Noosa hotels so I booked it straight away. Staff always gives quick responses to me. I will definitely use traveline again for my next holiday. Thank you so much!

Miwa Mori

23rd Jul 2016