TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,898
Average Rating: 4.85 out of 5

Customer Service Reviews

I would definitely be recommending TravelOnline service to my friends and family.
I appreciated the communication & support throughout my pre & post trip. I also loved the package deal that was offered which included airport transfers and most of all the Day Care Spa complimentary massage. I managed to make regular trips, as I have never experienced such an amazing experience! I will be a repeat customer for sure!

Rayma Fisher

14th Aug 2016

Agent needs to suggest booking additional room night for Cook Islands when arriving 7.30 am flight ex Sydney. Needed room before 3.00 in afternoon. Rarotongan & Sanctuary Rarotonga is deinitely not a 4 or 5 star facility as we did expect. Also no Spa available currently so we had to take a credit.

Paul Read

14th Aug 2016

Very helpful and quick to respond even when we were away to clarify a late checkout request. definitely book thru you again and have already recommend you to orhers

Jim Cummins

14th Aug 2016

Your service was extremely easy to use and I will use it again. The pricing was all upfront. The only issue we had was that the original room we tried to book was no longer available so I had to go back and re-book a different hotel. It helped that you got back to me with an alternative and everything worked out great. Thanks

Daniel Lasala

14th Aug 2016

Competitive price, all aspects of holiday went smoothly. We would obtain a quote from you again and recommend you to friends and family.

Jennifer Wallis

13th Aug 2016

Yes we would certainly book with travelonline.com again and recommend to family and friends. As infrequent travelers, Clare Wilkinson made all our bookings co-ordinate perfectly and was very accommodating when significant changes had to be made. Thank you.

Nicholas Patsaki

13th Aug 2016

The service was great - no hassles during or prior to the trip, and I got some general important advice on what to expect. So I would book with Travel Online again. With regards to the particular hotel - it was a great deal, but it's unlikely that it will be matched next year, since it was an initial promotion from the takeover by Hilton. But I would certainly be on the lookout for similar deals in the future, especially in the Pacific. Fiji overall is probably the best location to travel with little kids - all those kids clubs and wonderful nannies!

Oleksandr Korol

13th Aug 2016

Good online sevice

Adrian Trotter

12th Aug 2016

Very good first time we have book all accommodation on line and everything was good.
Thanks

Adrian Trotter

12th Aug 2016

Easy to use website. Prompt response via email and phone. Good prices. Great service. Will use again and recommend to family/friends

Paul Godden

12th Aug 2016

Laura Dunley was very helpful through out the whole booking experience. It was my first time booking flights and accomodation on line, so I was a little worried with it all. What I was very impressed with is you guys had an option if we needed to , to actually contact someone to speak to. Laura was there to confirm and answer any questions I had for her.
I would most definitely book again with traveling.com.

Joana Bonnici

12th Aug 2016

Our booking was done very efficiently. We were kept informed as to the steps needed to secure easer action at Carnarvon Wilderness Lodge. We have been very happy with the whole procedure and the good service from Travel on Line and will recommend this company to any friends planning to go to Carnarvon Gorge.

Robert Read

11th Aug 2016

Very prompt response time to email queries, everything that was organised for us was delivered on time and by good companies while on our holiday. Would use this online service again, thank you

Rachel Clark

11th Aug 2016

All good. Thanks

Michael Materne

11th Aug 2016

Nice to have a all inclusive quote. Good service.
Yes & yes.

George Michael

11th Aug 2016

Very responsive thanks

Barrinia Wood

11th Aug 2016

Great service would recommend travelonline.com to others.

Michael Pierce

11th Aug 2016

Very helpful and well organised

Claire Armstrong

11th Aug 2016

Absolutely BRILLIANT service and FANTASTIC deal...! Wouldn't hesitate to use travelonline again...!!! Would absolutely recommend to others!

Bronya Pressler

10th Aug 2016

Good communication with travel on line staff when jet star plane flight was delayed. Keep the deal with the Orientalla massage,good value for money. Thanks

Tereza Trajkoska

10th Aug 2016