TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Total Reviews: 12,939
Average Rating: 4.85 out of 5

Customer Service Reviews

What a fantastic way to holiday, Lisa and her team organize everything all you have to do is pay and turn up, will definitely book with Travel on line again!! Thank you so much for organizing a hassle free holiday????????

Rhiannon Mcmillan

5th Sep 2016

very good service. no dramas with bookings etc. all arrangements as expected

Cameron Stevens

5th Sep 2016

Our holiday was perfect.
Accommodation was first class.
Transfers/transport on time, very friendly drivers with good English.
Would definitely recommend to friends and book through travelonline.com again.
Thanks Clare for making it happen!

Karyn Archer

5th Sep 2016

Given that you are only dealing with someone via email or over the phone, I wasn't expecting much service wise. Lisa, however, was great. Very friendly and helpful through the whole process. The prices I got were also excellent. I will definately be using travelonline again!

Jason Bishop

4th Sep 2016

This is the second time we have used TravelOnline and have found the website extremely easy to use and the service straightforward and hassle free. Thanks.

Linda Muir

4th Sep 2016

Travel online was so much cheaper than any other site. There was a slight mix up with the initial deposit being taken as a full payment in the beginning. However this was rectified very quickly. Will definitely be using travel online for our next family holiday. Thank you.

Aaron Mizzi

4th Sep 2016

Great service, very helpful !

Marina Puratic Raus De Semo

4th Sep 2016

Yes I would book again no problems

Cathy Fitzhenry

4th Sep 2016

Easy and quick, everything came together as planned. Would definitely recommend and use Travelonline again.

Paul B

4th Sep 2016

Perfect holidays on a perfect Place.
The service in the reception and dive-center are very friendly and helpful. The breakfast, lunch and dinner are very delicious.
The reef is optimal for snorkeling. We have see a lot of big and smalltalk fish, big manta ray, turtles and coral.

Kay Reuther

3rd Sep 2016

Excellent transport and service all drivers turned up at arranged times with immaculate cars. Many thanks for a wonderful holiday.

Dennis Galloway

3rd Sep 2016

We have used you guys previously and have no trouble at all. I would highly recommend Travel Online to anyone looking at booking a holiday. Extremely easy to use.

Andrew Greig

3rd Sep 2016

Yes I would use service again ad recommend your service to family and friends
I liked the quick responses when
i asked questions
Thanks

Antonius Zee

3rd Sep 2016

prompt response to my enquiry

i would recommend you to whoever asks

Julian Potempa

2nd Sep 2016

Highly recommended. Couldn't have been easier to use and book with online. Thanks for everything.

Yolanda Ion

2nd Sep 2016

Excellent to deal with handled all out travel plans great no problems at all will defiantly be using travel on line again to book our holidays excellent service

Timothy Ferrier

2nd Sep 2016

Holly was very helpful even though I made her change my booking about 100 times :-) It never was an issue for her and she always just got in, got it done without an issue. I would use this service again and would/have already recommended it to friends and family. Thanks Holly those gold stars are for you :-)

Joseph Cristaldi

2nd Sep 2016

Process was seamless, information provided was comprehensive and documentation was on time.

Denis Miller

2nd Sep 2016

Fast and efficient service from Lisa and anyone I phoned with a query. Everything was done as requested and e-mails sent straight away with any changes or instructions. Would recommend to anyone thinking of booking a holiday.

Peter Shaw

1st Sep 2016

with such short notice was able to secure accommadation and flight package ,very impressed with service of our consultant and would recomend to friends and would use again in the future

Garry Whibley

1st Sep 2016